Privacy Policy

Ironpeak Fitness (“we”, “us”, or “our”) operates strength and conditioning services, personal training, group classes, and membership plans in Pune. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices. By using our website or services, you agree to the practices described below.

What Information We Collect

Contact information: name, email address, phone number, postal address.
Account and membership details: membership type, start and end dates, payment status, attendance records for classes and sessions.
Billing and payment information: card or other payment details processed through our payment providers (we do not store full card numbers on our servers).
Health and fitness information: relevant medical history, emergency contact, and fitness assessments provided voluntarily for safe training.
Technical and usage data: IP address, browser type, device information, pages visited, and interaction data collected automatically via cookies and similar technologies.
Communications: messages, inquiries, and feedback you send to us.

How We Use Your Information

To provide and manage memberships, classes, bookings, and personal training services.
To process payments, invoices, and refunds.
To communicate appointment reminders, class updates, promotions, and important account or service notices.
To tailor fitness programs and ensure safety based on health information you provide.
To analyze and improve our website, services, and marketing through aggregated and anonymized data.
To comply with legal obligations and respond to lawful requests from authorities.

Cookies and Tracking

We use cookies and similar technologies to operate the website, remember preferences, analyze site usage, and support marketing efforts. You can control cookie settings through your browser; disabling cookies may limit some features of the site. Third-party services (e.g., analytics, advertising) may also place cookies when you visit our site.

Data Sharing and Disclosure

Service providers: trusted third parties who help with payments, booking systems, analytics, and email delivery. They receive only the data necessary to perform their services.
Legal and safety reasons: when required by law, to protect rights, or to respond to emergencies.
Business transfers: in connection with a sale, merger, or reorganization, personal data may be transferred as part of the transaction, subject to confidentiality protections.
We do not sell personal information to third parties for their own marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no method of transmission or storage is completely secure. If a breach occurs, we will take appropriate steps, including notification, as required by law.

User Rights and Choices

Access and correction: you may request access to or correction of your personal information we hold.
Deletion: you may request deletion of your account and personal data, subject to legal or contractual retention requirements.
Marketing preferences: you may opt out of promotional communications at any time using the unsubscribe link or by contacting us.
To exercise these rights, please contact us using the details below. We may request verification to protect your privacy.

Contact

If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact Ironpeak Fitness at qa-builder@neweb.ai. We will respond as promptly as possible.

Last updated: October 2026